FAQ

GENERAL

What are the check-in and check-out times?

Check-in: 2:00 PM
Check-out: 11:00 AM

  • Our campground is at the base of the Massanutten Mountain Range, please plan to arrive before dark.
  • Guests arriving after 9 pm may be placed in our overflow sites.
  • All campers, guests, and visitors must register and pay at the office upon arrival.
  • If a campsite is available, campers may choose an early check-in/late check-out for an additional $20.
  • Hassle-free check-in with an escort to your campsite is available upon request.
  • To extend your stay, notify the office by 10:00 AM.

Daytime guests must depart by 10:00 PM
Overnight guests must depart by 11:00 AM

Can I make changes to my reservation?

Yes, please contact our front desk during normal business hours at 540-896-2283. Changes are based on availability and additional fees may apply.

What are your hours of operation?

Front Office/Campstore Hours:

SAT-THURS: 9:30 AM – 6 PM

FRIDAY: 9:30 AM – 8 PM

All amenities are open 10 AM – 10 PM.

When is your pool open?

Our pool is open from Memorial Day Weekend to Labor Day Weekend.

Are you pet friendly?

Yes, we allow up to 4 pets per reservation. Dogs must remain on a leash at all times. Vaccination paperwork is required.

Do you allow campfires?

Yes, every site is equipped with a fire pit and firewood is available for purchase.

What is the occupancy limit per site?

The site limits 2 adults and 2 children included in the rate. Additional occupants of up to 8 can be added for a fee.

What are quiet hours?

Quiet hours are from 10 pm-8 am. Please respect our fellow guests.

How many vehicles are allowed per site?

Two vehicles are allowed per site.

Is there WIFI available?

WIFI hotspots are available in all cabins, the cabin bathhouse, and lower bathhouse/laundry.  WIFI may have a weaker signal in natural areas of the campground, but is strong enough to enable use of personal hotspots.

What is your cancellation policy?

  • Cancellations 30 or more days in advance: the guest will be refunded the full amount less a $20 processing fee.
  • Cancellations less than 30 days: the guest will be refunded the full amount less the cost of a 1-night stay.
  • Cancellations with less than 48-hour notice: the entire payment will be forfeited.

Holiday/Special Event Cancellation Policy:

  • If canceled 10 or more days prior to arrival before a holiday or special event, the guest will be refunded the full amount less the cost of 1-night stay. Additionally, the guest may move the reservation to another time during the current camping season. The value of the reservation will be determined on a nightly basis only.
  • Holiday/special event cancellations of less than ten (10) days will result in forfeiture of all monies paid without the ability to reschedule.

Do you allow guests and visitors?

  • At the time of reservation, additional guests are $6/per person, per day.
  • Daytime visitors are an additional $8/per person, per day.
  • Overnight visitors are an additional $12/per person, per night.
  • There is a $5/per night upcharge for visitors on Friday and Saturday nights.

Marshmallow heated by fired.

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